Cell phones are stupid. Well not really. They're stupid when they don't work and mine seem to never work. I had been having lots of problems with my Cingular phone. My reception sucked. I couldn't hear anyone and they couldn't hear me. The logical thing to do was to get a new phone. I have always heard that Verizon had the best service, my mom and sister were using them, so I switched. I have had the phone for 4 days now. It is a little better than the Cingular phone: everyone can hear me fine. The problem is that I can't hear them. Everyone sounds choppy and distorted. Plus the phonebook feature is retarded. When I try to find someone's name, I put in the first letter of their name, and it brings up everyone with that letter IN their name. For example, if I type in "E" for Emily, I get: Aaron Berger, Abe, Adam Langenbaum, Amanda Read, Beach, Beth, Bennison, Brett, Dave, Diane, Emily, Eric, Francesca, Home, Jamie... Because they all have the letter "E" in their name. Whoever invented this phone (Audiovox) should be shot. Luckily I have 15 days to exchange it.